Support

For gameplay help, technical issues, or privacy questions, email xfactory.offical@gmail.com.

Before you write

Please include your platform (Android or iOS), app version, device model, and what happened. A screenshot is helpful, but do not send passwords or sensitive personal information.

Quick answers

How do hints work?

Tap the lightbulb during a puzzle. If a rewarded ad is available, you can choose to watch it and the hint appears after the video is completed. If no video is available, the game lets you know and your puzzle remains unchanged.

Can I play offline?

Campaign and daily puzzles work offline. Ad-supported hints, consent updates, and remote settings need a connection.

How do I change ad privacy choices?

Open Settings in the game, then choose Privacy choices. Availability depends on your region and the consent message shown to your device.

Where can I read the privacy policy?

Open Settings in the game and choose Privacy policy, or visit the Noodle Flow Privacy Policy.

How can I request data deletion?

Follow the steps on the Noodle Flow data-deletion page. The game has no accounts and stores progress locally.

How is progress saved?

Progress is stored locally on your device. It is not currently synchronized between devices.

Türkçe destek

Destek için cihaz modelinizi, Android/iOS sürümünüzü, oyun sürümünü ve yaşadığınız sorunu yazarak xfactory.offical@gmail.com adresine ulaşabilirsiniz.